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For national governmentsYour citizens' records should
Your citizens' records should
never leave your country.
Long lines at every office. Phones nobody answers. And the AI tools on offer send your citizens' data to servers abroad. FidesGov serves citizens in minutes, on hardware your government owns, inside your borders.
Same standard for all
Our service is the same across the board.
It fits to meet your needs, whoever you are. We start where you are, build it on hardware you own, and put it all on one monthly subscription. No two deployments look identical, the standard behind them always does.
Your operation
Configured around how you already run, not the other way around.
Your data
It stays on hardware you own. Nothing leaves the building.
Your intelligence
Owned, not rented. No metered API bills, ever.
The problem
Cloud AI was built for someone else's conditions.
Fragile connections
Cloud AI assumes fast internet and steady power. When the connection drops, the service drops.
Foreign bills
Every month brings another bill in US dollars, and it grows with use.
Data abroad
Your citizens' records end up on servers in another country, under another country's laws.
Long lines
Offices fill up and phones go unanswered while staff repeat the same answers all day.
What FidesGov handles
The requests that fill your offices, handled.
Citizens get answers in their own language. Anything it can't resolve goes to a staff member, with the full conversation attached.
Passports and civil records
Application status, required documents, and appointment requests.
Licensing
Business and driver licensing questions, renewals, and where an application stands.
Utilities
Billing questions, outage reports, and service requests routed to the right office.
Emergency triage
During a storm or a crisis, requests are sorted by urgency and routed fast.
Why owning it matters for a nation
Your data stays inside your borders.
It runs on government owned hardware, behind your firewall, not on a cloud in another country. The system stays yours, so it does not disappear when a grant ends or a subscription lapses. One fixed cost, with no usage bills that grow every month.
If the phone lines go down, citizens can still reach you through the online concierge.
A TechFides product for government
FidesGov, the sovereign AI service desk.
FidesGov answers citizens through a concierge on your website and turns every voicemail into a sorted, routed request. It runs on hardware your government owns. Live phone answering is added once the pilot proves out.
Explore FidesGovSovereign by design
Runs on government owned hardware, inside your borders.
In your citizens' languages
Answers in the languages your citizens speak, confirmed with native speakers during the pilot.
Built for real conditions
Staff keep working inside the building when the internet drops, and urgent requests are sorted first.
Private, and never unsupported
Heartbeat keeps watch without seeing your data.
Private AI raises a fair question: if we can't see your system, how do we support it? A small agent on your hardware checks in with us every few minutes and reports one thing: is the system healthy?
What it sends
Health signals only. Disk, memory, whether the AI is running, and software versions.
What it never sends
Citizen data, call records, or documents.
What it means for you
If something starts to fail, our team knows before your staff do, and the fix starts right away.
Recommended first step
AI Readiness 360, before you commit.
For a ministry or national agency, we start with AI Readiness 360. In 15 days, leadership, IT, operations and compliance teams answer the same structured assessment across strategy, data, technology, operations, governance, and people. No access to your systems is needed. You get a maturity scorecard, a risk profile, and a priority roadmap that shows which citizen services to start with and what must be ready first.
Learn about AI Readiness 360How it works
Three steps to a working pilot.
The pilot is priced on the size of your organization and the scope of the service. If it doesn't earn its place, you walk away. If it does, you expand office by office, ministry by ministry.
1
Step 1
Pick one service
Passports, licensing, utilities, or citizen intake. Start where the lines are longest.
2
Step 2
We build it on hardware you own
In your building, behind your firewall, set up around how your offices already work.
3
Step 3
We run it for 90 days and measure it
Requests handled, time to response, staff hours returned. You see the numbers every week. Heartbeat keeps watch the whole time.
Pilot partners
Now selecting government pilot partners.
We are taking a small number of ministries and national agencies as FidesGov pilot partners. Start with one service and see the numbers in 90 days.
Questions
Questions we hear from ministries
Who can see our data?
Only your government. FidesGov runs on your hardware, behind your firewall. TechFides has no access to your files or your call records.
How do you support a system you can't see?
Through Heartbeat. A small agent on your hardware checks in with us every few minutes and reports one thing: is the system healthy? Disk, memory, and whether the AI is running. No citizen data, no call records, ever. If something starts to fail, we know before your staff do.
What if it gives a wrong answer?
It answers only from information your staff approve: fees, requirements, office hours, and policies. Anything outside that becomes a ticket for a person.
How long until it's live?
It depends on the service and the size of your organization. We set the timeline with you before the pilot starts, with fixed milestones.
What does the pilot cost?
It's priced on your size and the scope of the service. One flat cost, no usage bills. You know the number before you sign.
Your AI, your way
Not set on owning it? We still work with you.
Owning your AI, on hardware you keep, with data that never leaves the building, is what we're known for. If that's not your path, we'll build it your way, drawn around your risk and budget, not our preference.
Private & sovereignHybridPublic AI, done right
We'd be thrilled to have you on the journey.
We serve a wide range of industries. Our goal is to serve you. We earn it once, after that, your results do the talking.
Not sure you're a fit? That's what the call is for. One conversation usually answers it.