Loading...
Loading...
Booking requests, allergy questions, and reviews arrive while your team is serving. TechFides builds AI that handles them, on hardware your restaurant owns. Your guest list stays yours, not a booking app's.

Same standard for all
It fits to meet your needs, whoever you are. We start where you are, build it on hardware you own, and put it all on one monthly subscription. No two deployments look identical, the standard behind them always does.
Configured around how you already run, not the other way around.
It stays on hardware you own. Nothing leaves the building.
Owned, not rented. No metered API bills, ever.
The problem
A large party or a private event inquiry waits during service, and books somewhere else.
Booking platforms own your guest list, take a cut, and market your regulars to other restaurants.
Every review deserves a reply, and nobody has time to write them.
Reservations, marketing, reviews, scheduling. Each one a subscription on a thin margin.
What TechFides handles
Your managers set the rules. Anything unusual goes to a person.
Booking requests
Reservations, large parties, and private event inquiries answered by text, email, or website chat, any hour.
Menu and allergen questions
Answered from your current menu and ingredient list. If it isn't on the list, it goes to a person.
Review replies
Warm, on-brand replies drafted for every review, ready for a manager to approve.
Voicemails sorted
Every voicemail transcribed and turned into a callback list before the next shift.
Staff schedules
Draft schedules from availability and coverage needs, with swap requests handled in one place.
Prep and orders
Prep lists, supplier orders, and staff briefs drafted from a quick note.
Your guest list
Regulars, preferences, and celebrations kept in a list you own.
Promotions
Slow night offers and event announcements written in your voice.
Several languages
Replies in the languages your guests speak.
Why owning it matters for a restaurant
The AI runs on hardware in your restaurant. Guest details are never sent to a cloud AI service or shared with a booking platform. One flat monthly fee, with no cut of your covers.
Your regulars are your business. Keep the relationship in your own hands.
A Friday night after TechFides
Booking requests, menu questions, and reviews get handled while the kitchen is slammed.
Take the free AI Fit CheckNo more lost parties
Large party and event requests answered right away.
Honest allergy answers
From your real ingredient list, or passed to a person.
Every review answered
Drafted for a manager to approve in seconds.
Private, and never unsupported
Private AI raises a fair question: if we can't see your system, how do we support it? A small agent on your hardware checks in with us every few minutes and reports one thing: is the system healthy?
Health signals only. Disk, memory, whether the AI is running, and software versions.
Guest details, reservations, messages, or sales data.
If something starts to fail, we know before your staff do, and the fix starts right away.
How it works
Most restaurants are up and running in two to six weeks. You see it work on one job before you add the next.
Step 1
Booking requests, reviews, or scheduling. We start where your team loses the most time.
Step 2
In your restaurant, set up around your menu, your rules, and the tools you already use, where they allow it.
Step 3
Hands-on training, then monthly support for changes and new workflows. Heartbeat keeps watch the whole time.
Live calls, when you want them
It answers calls day or night in your callers' language, books appointments, and flags anything urgent. It runs as a hosted service, separate from your on-site system, so you choose which calls go through it.
Hear it now: call (855) 222-5008Day or night, in the caller's language, using your hours, services, and booking rules.
Each call becomes a summary with its urgency and next step on your front office dashboard.
Calls go through a hosted voice service. Use it for front-line calls like bookings and questions, and keep sensitive work on your own hardware.
Pricing
No cut of your covers. No usage bills. The hardware is yours.
Sovereign S
$5,000 one-time setup, hardware included
Single restaurants with a small office team.
Sovereign M
$10,000 one-time setup, hardware included
Busy restaurants, the whole team, one location.
Sovereign L
From $15,000 setup, hardware included
Restaurant groups with several locations.
Monthly support is part of every plan. It covers updates, tuning, and the changes your team asks for as you go.
Start small
The free AI Fit Check takes a few minutes. You see which jobs in your restaurant AI can take on first, and what it would cost.
Questions
It answers only from the ingredient list you give it. Anything not on that list goes to a person. You stay in control of every answer it can give.
Not unless you want it to. It works alongside the tools you already use, where they allow it. We confirm what is possible during the assessment.
Yes, if you want it. Our AI Front Desk answers calls day or night and puts every call on a front office dashboard. It runs as a hosted service, separate from your on-site system. Without it, your AI sorts your voicemails and answers texts, email, and website chat.
Your restaurant. Heartbeat sends us health signals only, never guest data.
Two to six weeks for most restaurants.
Setup from $5,000 with the hardware included, then a flat monthly fee from $500. No cut of your covers. You know the full number before you sign.
Your AI, your way
Owning your AI, on hardware you keep, with data that never leaves the building, is what we're known for. If that's not your path, we'll build it your way, drawn around your risk and budget, not our preference.
We serve a wide range of industries. Our goal is to serve you. We earn it once, after that, your results do the talking.
Not sure you're a fit? That's what the call is for. One conversation usually answers it.